LES CHARMEUSES, EARRINGS IN STERLING SILVER.

LES CHARMEUSES, EARRINGS IN STERLING SILVER.

STORE POLICIES

yup, the boring stuff.
 

  • ALL SALES are non-refundable 24 hours after purchase. Simply send us an e-mail within that time if you wish to cancel or if you changed your mind about your order at: blackdaisiesjewelry@gmail.com

  • No returns/refunds, only exchanges within 10 days of receiving the item(s).

  • Exchanges are to be confirmed first through e-mail before proceding to the next step. The piece(s) must be in the same condition as when you received them.

  • STEP 1: We must inspect the item(s) to see if they’re not damaged or broken. Send us a clear picture please.

  • STEP 2: The item(s) to be exchanged must be sent within 14 business days once you received your order. Please contact us immediately.

  • STEP 3: You will have to assume the shipping cost for returning the item(s) and the shipping cost for the new exchanged item(s) to be shipped back to you.

  • Due to the nature of our pieces being handmade, we reserve the right to refuse an exchange on exceptional cases*

  • Sending back address:

Black Daisies Jewelry
5795 ave Gaspé, suite 230
Montreal, QC H2S2X3
Canada

  • No refunds/returns/exchanges for: custom pieces, jewelry with gemstones, engraving, modification requests (ex: length, type of chain, finishing, etc…) and made upon order pieces.

  • If you have any questions, please feel free to get in touch with us! It will be a pleasure to help as we want you to purchase our pieces with trust & satisfaction. blackdaisiesjewelry@gmail.com

  • Due to the unique custom nature of the jewelry, we don't accept returns nor issue refunds. Please consider your purchase carefully before placing your order.

  • Buyers are responsible for any customs and duty fees in their countries.

  • We are not responsible for allergic skin reactions to metals such as silver, brass or bronze.

  • We are not responsible for stolen/lost orders once it’s shipped as we have no control over third party (mail carriers). Although we will do our best to help out and communicate with the third party.

  • Our items are HANDMADE. Therefore, the items can look slightly different from the pictures. Thank you for understanding.

More questions? Feel free to contact us by filling in the box below!